The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from any of the countries below, follow the specific advice for returning travelers. Detailed advice for returning travelers is available on


Call 111 now if you've been:

  • to Hubei province in China in the last 14 days or Iran, areas of northern Italy in lockdown or "special care zone" areas in South Korea since 19 February (even if you do not have symptoms) detailed maps are available on
  • to other parts of mainland China or South Korea, Thailand, Japan, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, high temperature or shortness of breath
  • to other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19 February and have a cough, high temperature or shortness of breath
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.



Further information is available on


All surgeries can be booked by ringing 01302 710210 between 08:00 and 18:30 Monday to Friday.

You may consult whichever doctor you choose by making an appointment.

Appointments are booked at 10-minute intervals for each consultation. If you feel you might need longer than this let the receptionist know when booking your appointment. Please do not try to fit extra members of your family in during the consultation, as this will delay the surgery, causing aggravation to other patients. Surgery times may be subject to change due to holidays or illness. More details regarding this practice can be found at

We offer a chaperone to those patients who wish to have one present during their consultation.  If you would like to make use of this service, please let the receptionist know upon arrival.

If you need to talk in confidence to a receptionist there is a room available for this, please ask at reception for a confidential room.

Download our Patient Online Form and return completed to the surgery to start receiving appointment reminders and gain access to online booking and prescription requests.

Telephone Advice

This may be arranged with the doctor calling back at a specified time. Please ensure you are able to answer the call and that it is preferably not on a mobile number.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.