The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from any of the countries below, follow the specific advice for returning travelers. Detailed advice for returning travelers is available on


Call 111 now if you've been:

  • to Hubei province in China in the last 14 days or Iran, areas of northern Italy in lockdown or "special care zone" areas in South Korea since 19 February (even if you do not have symptoms) detailed maps are available on
  • to other parts of mainland China or South Korea, Thailand, Japan, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, high temperature or shortness of breath
  • to other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19 February and have a cough, high temperature or shortness of breath
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.



Further information is available on

Repeat Prescriptions

Generally only one month’s supply of medication will be supplied at a time.

Your doctor may organise repeat prescriptions for regular medications, which can be ordered and collected by contacting the prescription clerk.

Please allow 2 FULL working days before collecting your prescription.

Repeat prescriptions can be ordered by:

  • Filling in the right hand side of your last prescription and leaving this in the box provided
  • By phoning the repeat prescription clerk
  • With the introduction of SystmOnline you are able to order repeat prescription from the link at the top of this page; this is a secure ordering link. To be able to use this service you must see the Practice Manager who will set up a username and password for you to use; you will also be able to book a doctor’s appointment from the same site.
  • By email to (Please note: If you order your repeat prescription by email you will be sending information about yourself across the Internet and we cannot offer any guarantees of absolute privacy. If this concerns you please use an alternative method for ordering.)

If you require your medications urgently, you can contact the surgery directly to request this.

Dispensing Service

We can dispense medication to patients who live in rural areas and more than 1.6 kilometres from the nearest pharmacy. If you do not qualify for this service you must take your prescriptions to one of the community pharmacies. Ask us about registering for our dispensing service if you think you qualify.  Our dispensing service is available Monday-Friday 08:00-18:30 with the exception of Bank Holidays.  If you need medication urgently outside of these hours you can take your prescription to a pharmacy or call NHS 111.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.